Customer Stories /

Kingspan

Sector: Construction

Size: 10,000+

Client Since: 2009

Main Services: Online Kingspan Insulation Store

Technologies Used: Dynamics CRM, SQL Server, SAP, SharePoint, Nintex

“Spanish Point has provided a platform which will allow us to reach an online market we had previous not had access to. The system is adaptable and allows us to grow our product base online as we need.”

Jonathan Webb,

Head Applications, Kingspan Insulation

Kingspan Insulation is a market-leading manufacturer of premium and high performance rigid insulation products and insulated systems for building fabric and building services applications. It delivers high-efficiency, low-cost & low carbon building solutions across a broad range of market sectors with a turnover of circa €2.77bn.

The Challenge

Kingspan wanted to create an online store to sell their insulation products on a larger scale in their ever-growing Irish market. They required a store which allows customers to purchase insulation materials quickly and conveniently online.

The Solution

Spanish Point designed and built a web portal and integrated CRM for Kingspan’s Insulated Panels division that enabled its range of customers to order its products online from their own designated portals (architect, self-builder, commercial builder). This system was also integrated with SAP to expose and enforce complex product configuration rules. We completed the project quickly and efficiently – delivering over 150 man days in 4 months.

“Kingspan Store lets our customers order online 24/7 which is completely new to the industry, customers can order out of working hours in the comfort of their own home in their own time.”

Jonathan Webb

Head of Applications, Kingspan Insulation

Key Benefits

Increased performance

Increased flexibility

Cost-effective

Increased insight and efficiency

Accessibility

Increased return on investment