Stakeholder Relationship Management
Stakeholder Relationship Management is understanding your businesses key stakeholders to better engage them through intelligent actionable insights. SRM allows you transform your data into timely and relevant information, inferences, and predictions that help your business succeed.
Stakeholders can include members, licensees, suppliers, customers, debtors, brokers, and many more. No matter what your industry, no matter what your focus, no matter what kind of products or services you offer, your key stakeholders are the single most valuable asset of your organization.
The relationships that you cultivate with your customer-base will determine your company’s level of success. And, as with any important relationship, it’s level of success will depend heavily upon how well you know one another.
Understand your stakeholders better
SRM allows you connect to all your data and get a comprehensive look at your customers. Our solution discovers vital insights by bringing all your customer data together with the security and privacy you require. Gathering these crucial insights helps you to better understand the needs of your stakeholder. Organizing insights correctly means it is easier to anticipate what the stakeholder needs, allowing your organisation to create a sales pitch which will be intelligent, informative, and powerful.
Predict business outcomes
Every organization today expects to use the power of AI to increase productivity and drive business success. Our solution uses AI to guide your decisions, predict outcomes across your business and essentially make smarter decisions. SRM uses a Predictive Scoring feature to predict accounts that may churn, opportunities at risk, leads likely to qualify, cases that may escalate, agreements that will renew, user preferences that may change, and more.
If you’d like to learn more about our Stakeholder Relationship Management solution contact us.