The customer journey has changed. Buyers prefer to research and evaluate purchases independently using digital tools. Buying groups can also be more diverse, making the buying process more opaque and lengthy.
At the same time, buyers want a modern experience, a trend accelerated by millennials moving into the ranks of decision-makers. In their daily life as consumers, buyers are accustomed to fast, convenient, seamless experiences which carry over in their expectations in business. And finally, buyers now overwhelmingly prefer digital buying experiences, a trend that is expected to continue.
With Dynamics 365 Sales and Dynamics 365 Marketing, you can orchestrate customer journeys to personalize buyer experiences, nurture demand, build relationships at scale, and make insight-driven decisions to stay connected with customers. Create exceptional experiences, increase revenue, and drive more qualified leads with sales and marketing applications that are built on the same Dynamics 365 platform and work seamlessly with Microsoft 365.
*Includes Dynamics 365 Sales Trials available for 30 days. Potentially part funded by Microsoft.
Adapt and innovate with the only portfolio of business applications that empowers your organization to deliver operational excellence and delight every customer.
We have significant expertise and experience in designing, building, and supporting solutions based on Microsoft Dynamics 365 and related technologies. From our dedicated Dynamics 365 practice, we provide the full range of professional services, from architecture, design, project management, implementation, training, support and managed services.
Spanish Point has successfully delivered a range of customer projects based on the Dynamics 365 platform and related technologies across both commercial and public sector organisations. Our project for the National Treatment Purchase Fund (NTPF) won the “Best Use of Information Technology” award at the 2019 Irish Healthcare Awards.